Housekeeping Supervisor

JOB DESCRIPTION

  • Check the general condition in the room and note down any faults and discrepancies found for prompt action, see that all the corridors and passage ways are clean at the time of checking
  • To prepare daily Room Attendants assignments and assign them to their specific work areas and instruct them to use the proper and correct equipment and chemicals
  • To assist in correctly recording lost and found items that is brought back to Housekeeping department and ensure that the items are properly logged
  • To assist in monthly inventory and daily checking of linen store in the pantry and make sure that the supplies are complete as per established standards 
  • To prepare the Housekeeping daily and shift reports in sections/clusters under his/her responsibility and update status for room release.
  • To obtain Room Status updates from Room Attendants, supervise turn-down service
  • Assist in checking up guest supplies vis-a-vis from the requisition and supplies received 
  • To distribute card key and pass key and make sure that they will be returned after completion of work 
  • Responsible in turn down service
  • To follow up on requests to Engineering department for repairs and maintenance tasks of the out of order rooms and update the room status accordingly.
  • Responsible to the cleanliness of all public areas and back of the house areas
  • Check general condition in public area, gardening and take prompt action accordingly.
  • Prepare daily PA Attendants assignments to their specific work area and instruct them to use equipment & chemical correctly
  • Check & inspect vacuum cleaners, buffing machines, buckets and other equipment, ensure that all equipment are complete and in working condition
  • Assist in monthly inventory and daily checking of consumable items and chemical in Public area stores and make sure that all supplies are in stock

JOB REQUIREMENTS

  • At least 2-3 years experiences in the role of Housekeeping Supervisor.
  • Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
  • Ability to effectively and efficiently supervise staff, daily operations and resolve operational problems in compliance with policies and procedures.
  • Ability to operate a computer, phone and other office equipment.
  • Previous experience of working on a Hotel or luxury property.
  • Able to stay on an island
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